Privacy Policy

Website: robhillman.ai
Business/Brand: Rob Hillman / AI Power Lab
Last updated: 5 August 2026

1. Introduction

Rob Hillman / AI Power Lab respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit robhillman.ai, join our email list, download resources, contact us, purchase products, or access our training, courses, community links, and related services.

By using this website, you agree to the terms of this Privacy Policy.

2. What Personal Information We May Collect

We may collect personal information that you choose to provide, including:

Your name
Email address
Phone number, if provided
Business name, if provided
Payment or billing details, where relevant
Messages, enquiries, feedback, or support requests
Course, product, or membership interests
Information submitted through forms, surveys, downloads, or sign-up pages

We may also collect technical information when you use the website, including:

IP address
Browser type
Device type
Pages visited
Time spent on the website
Referral source
Cookies and website usage data

3. How We Collect Information

We may collect personal information when you:

Visit robhillman.ai
Fill in a contact form
Subscribe to an email list or newsletter
Download a free resource
Register for a course, webinar, training, or membership
Click through to AI Power Lab, Skool, or another community platform
Purchase a product or service
Contact us by email, form, message, or social media
Interact with our advertising, emails, or website content

4. Why We Collect Your Information

We collect and use your information to:

Provide AI training, resources, courses, prompts, and digital products
Send newsletters, updates, offers, and educational content
Respond to enquiries and support requests
Improve the website, content, and user experience
Process purchases, memberships, or course access
Deliver free downloads, lead magnets, and training materials
Communicate important changes or updates
Understand what content and offers are useful to visitors
Protect the website from misuse, fraud, or security issues
Meet legal, tax, accounting, or business obligations

5. Email Marketing

If you subscribe to our email list, we may send you educational content, AI tips, product updates, offers, and community information.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

We do not sell your email address to third parties.

6. Cookies and Website Analytics

Our website may use cookies, pixels, analytics tools, and similar technologies to help us understand how visitors use the website and to improve our content, advertising, and user experience.

Cookies may help us:

Remember user preferences
Measure website traffic
Understand which pages are most useful
Improve marketing and advertising performance
Provide a better browsing experience

You can disable cookies through your browser settings, although some website features may not work correctly.

7. Third-Party Services

We may use trusted third-party platforms to operate our website, email list, payments, analytics, advertising, digital downloads, courses, and community access.

These may include services such as:

Website hosting providers
Email marketing platforms
Payment processors
Analytics tools
Advertising platforms
Skool or other community platforms
Course, automation, or content delivery tools

These third parties may collect, store, or process your information according to their own privacy policies. We recommend reviewing their privacy policies before using their services.

8. Payments

If you purchase a product, course, membership, or service, your payment may be processed securely by a third-party payment provider.

We do not store full credit card details on our website. Payment information is handled by the relevant payment processor according to their security and privacy standards.

9. Disclosure of Personal Information

We may disclose personal information to:

Service providers who help us operate the website and business
Payment processors
Email and marketing platforms
Website hosting and analytics providers
Professional advisers, such as accountants, lawyers, or consultants
Government, regulatory, or legal authorities if required by law
Business partners where necessary to deliver a product, service, or training

We will only disclose personal information where reasonably necessary for business, legal, service delivery, or security purposes.

10. Overseas Disclosure

Some third-party services we use may store or process information outside Australia. This may include cloud hosting, email marketing, payment processing, analytics, advertising, and online community platforms.

By using this website and our services, you understand that your information may be transferred to or stored in countries outside Australia, depending on the platforms used.

11. AI Tools and User Content

AI Power Lab teaches people how to use artificial intelligence tools. If you choose to submit information into AI tools, prompts, forms, communities, or training exercises, you are responsible for ensuring that you do not share sensitive, confidential, private, or legally restricted information unless you have permission to do so.

We may use AI tools to help create educational content, respond to enquiries, improve resources, and support business operations. We do not intentionally use private customer information to train public AI models.

12. Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no website, email system, or online service can be guaranteed to be completely secure. You use this website and online services at your own risk.

13. Accessing or Correcting Your Information

You may request access to the personal information we hold about you.

You may also ask us to correct, update, or delete your personal information where appropriate.

To make a request, please contact us using the contact details listed at the end of this Privacy Policy.

14. Retention of Information

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including business, legal, accounting, tax, customer support, and record-keeping purposes.

When information is no longer needed, we will take reasonable steps to delete, destroy, or de-identify it.

15. Children’s Privacy

This website and our services are intended for general audiences and are not specifically directed at children.

We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate steps.

16. Links to Other Websites

Our website may contain links to third-party websites, platforms, tools, communities, or resources.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. You should review the privacy policy of any external website you visit.

17. Complaints

If you have a concern or complaint about how your personal information has been handled, please contact us first so we can review and respond to your concern.

We will aim to respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner or seek independent advice.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business, services, technology, or legal obligations.

The updated version will be posted on this page with a revised “Last updated” date.

19. Contact Us

For privacy questions, access requests, corrections, or complaints, please contact:

Rob Hillman / AI Power Lab
Website: robhillman.ai
Email: rob@robhillman.ai